Cancellation Policy

At Ricca Reset Glow Spa Leeds, we value the time and experience of both our guests and our therapists. Our cancellation policy is designed to ensure a fair and consistent approach for all, allowing us to maintain the high standard of boutique sanctuary rituals our clientele expects.

Key Terms

Cancellations or changes made 24 hours or more before your appointment are complimentary.
Cancellations within the 24-hour window will incur a charge of 30% of the service fee.
Failure to attend (no-show) will result in a 100% charge of the ritual fee.
Late arrivals may lead to a shorter treatment duration, though the full fee remains applicable to support our specialized schedule.